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Data-Driven Solutions.
Client-Centered Impact.

Our Expertise in Action

Our work speaks for itself. We've helped organizations of all sizes overcome challenges, optimize operations, and achieve lasting results. From streamlining processes and securing funding to amplifying voices and driving community engagement, each project is a testament to our commitment to creating meaningful change.

Optimize Your Operations

Explore the diverse range of services we offer to drive your organization’s growth and impact. From business development and grant writing to event coordination and leadership development, our tailored solutions help you build capacity, secure funding, and foster strong partnerships that amplify your mission.

Our Story

Empowering sustainable change with data & human insight.

With over a decade of experience leading initiatives for organizations like Friendly House, the International Rescue Committee, the Red Cross, and more, our consultants at Impact Lab Partners brings a wealth of knowledge to the table. Our background in process improvement, strategic leadership, and data-driven decision-making ensures that the solutions we provide are not only effective but deeply aligned with your values and goals.

 

We take pride in our client-centered, trauma-informed approach, and we are committed to making sure that the solutions we implement are designed for the real-world needs of your organization and the communities you serve.

Picture of our Founder and Consultant, Sarah Phillips.

How We Can Help

We specialize in process improvement and client-centered strategies that enable nonprofits, businesses, and community organizations to overcome challenges and enhance service delivery.

Build Capacity

  • Provide short-term support for long-term projects

  • Help you scale your operations effectively

  • Provide specialized expertise without the need for new hires

Amplify Voices

  • Develop client testimonials and case studies

  • Collect and share actionable client feedback

  • Elevate your organization’s messaging to engage your audience

Improve Processes

  • Optimize operations for better productivity

  • Simplify complex processes

  • Create actionable, data-driven strategies for growth

And More!

Additional areas of expertise include:

  • Business Development & Partnerships

  • Grant-Writing

  • Event Coordination & Fundraising

  • Leadership & Team Development

Why Choose Us?

5+

High-Impact Organizations for which we have delivered many innovative projects

100%

Human-Centered Impact for each project, benefiting organizations and the communities they serve

4

Core Success Principles, integrating data-driven insights & client perspectives with a trauma-informed, culturally sensitive approach

10+

Years of Experience in social impact work with mission-driven organizations to create sustainable change

Areas of Expertise

No matter your area of focus, our goal is to help you create lasting, measurable impact. Reach out today to explore how our expertise can support your organization’s mission.

Direct-Service Programming

With years of hands-on experience, we help enhance the effectiveness of your direct service programs. Whether refining design, improving outcomes, or optimizing resources, we use a data-driven, client-centered approach to ensure your programs are impactful, sustainable, and responsive to community needs.

Mission-Driven Organizations

We help nonprofits and mission-driven organizations optimize operations, build capacity, and create sustainable impact with tailored, mission-aligned solutions that drive growth and long-term success.

Vulnerable Populations 

We support organizations serving vulnerable populations with trauma-informed, culturally competent solutions that empower individuals and create pathways to stability, opportunity, and lasting support.

Image by Nick Morrison

Our Process

How we do what we do:

01

Discovery

Uncovering Opportunities for Improvement

This is where we assess your organization's operations to identify inefficiencies and areas for improvement. Through analysis, research, and collaboration, we evaluate workflows and key performance indicators, using data-driven insights to uncover root causes and ensure solutions align with your mission and long-term goals for sustainable impact.

02

Solutions

Collaborating to Create Tailored Solutions

This is where we collaborate to evaluate and choose the best strategies for your organization. Leveraging my expertise, and yours, we explore tailored solutions—whether process redesign, software implementation, or team restructuring—that address immediate challenges and strengthen long-term sustainability, ensuring alignment with your unique needs and organizational culture.

03

Implementation

Turning Plans into Action

We personally oversee the execution of solutions, working directly with your team to ensure smooth deployment—whether through process optimization, system integration, or training. This hands-on approach ensures precision, minimizes disruption, and delivers tangible results that enhance operational efficiency, effectiveness, and impact.

04

Ongoing Support

Ensuring Long-Term Success

This is where we ensure your solution’s long-term success. Within six months, we’ll check in to assess performance and make adjustments if needed. We're committed to continued support, offering coaching, troubleshooting, and process refinements to ensure your organization’s success and the lasting impact of our work together.

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