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FAQ
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How do I book my free, initial consultation?Great question! Simply fill out the form at the bottom of this page (and all pages). We will get back to you within 48 hours to set up a time to meet.
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Can I schedule a consultation before committing to a full project?Absolutely! We offer a free initial consultation where we can discuss your organization’s needs and explore how our services can best support you. There’s no obligation to commit to a full project after this consultation.
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How soon can I expect a proposal and pricing information?After our initial consultation, we typically provide a detailed proposal and pricing information within 3-5 business days. This will include a clear breakdown of the scope of work, timeline, and costs associated with your project.
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What types of organizations do you work with?We specialize in providing consulting services for mission-driven organizations, including non-profits, social enterprises, foundations, and other organizations focused on creating positive social, environmental, or community impact. Whether you’re a small grassroots initiative or a larger established organization, we tailor our services to meet your unique needs.
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Why types of services do you offer?Our consulting services are designed to help mission-driven organizations optimize their operations and achieve even greater positive impact in their community. Services include operations strategy development, organizational design, process optimization, change management, leadership coaching, and more. We work closely with you to identify the areas where you need the most support. Learn more on our "Services" page!
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Do you work with start-ups or early-stage organizations?Absolutely! We enjoy helping start-ups and early-stage organizations establish strong operational foundations and scalable strategies. If you’re building something new with a social mission, we can support you through the critical early stages of growth, from business planning to operational systems design.
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Can you help with a one-time project, or do you only work on long-term engagements?We offer both one-time projects and long-term consulting engagements, depending on your needs. Whether you need a long-term solution for a specific challenge or ongoing support to guide your organization through a period of growth, we’re here to help.
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How much do your consulting services cost?Our pricing is tailored to the specific needs of each client, as it depends on the size, scope, and complexity of the project. We understand that every mission-driven organization is unique, and we strive to offer flexible pricing that aligns with your budget and objectives.
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How do I get a price estimate?To receive a price estimate, the first step is to schedule a free initial consultation. During this session, we'll learn more about your organization's goals, challenges, and the services you're interested in. Based on that information, we'll provide a customized proposal and pricing details tailored to your project.
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Do you offer packages or fixed rates?While we do not offer one-size-fits-all packages or fixed rates, we do offer flexible solutions. We can work within your budget to create a tailored proposal that meets your needs. Whether you need a one-time project or ongoing support, we’ll help you determine the best approach.
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What is included in the price of your services?Our pricing includes the time and expertise of our consultants, as well as any materials or resources required for your project. The final scope of work will be clearly outlined in your project proposal. Any additional costs, such as travel, third-party software, or other external expenses, will be discussed upfront.
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Do you charge by the hour or by the project?Depending on the nature of the project, we may charge on an hourly basis, a project fee, or a retainer for ongoing services. During our consultation, we'll determine the most appropriate billing structure for your needs.
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What is the process for working with you?Our process is designed to ensure that we fully understand your organization’s needs and goals. Here’s how it works: Initial Consultation: We start with a free consultation to learn more about your organization’s mission, challenges, and objectives. Proposal & Agreement: Based on our discussion, we’ll provide a customized proposal outlining the scope of work, timeline, and pricing. Execution: Once we have your approval, we begin working together. We’ll keep you updated throughout the process and ensure that the deliverables meet your expectations. Review & Follow-Up: After completing the project, we’ll review results together and discuss next steps. We offer ongoing support if needed. To get started, simply fill out the form at the bottom of this page. We will be in touch within 48 hours to set up your free, initial consultation.
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How long does a typical project take?The duration of a project depends on the scope and complexity of the work. Some projects may take just a few weeks, while others could span several months. During our initial consultation and proposal process, we will provide a more specific timeline based on your goals and requirements.
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Will I be working with one consultant or a team?Depending on the size and scope of the project, you may work with one consultant or a team of experts. Typically, you will work with one consultant, but we often consult and collaborate with other professionals in our network to provide the best solutions for your organization. Regardless of the team size, we ensure consistent communication and that all deliverables are met.
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Can you help if my organization is going through a period of change or transition?Yes! We specialize in supporting organizations through periods of change, including leadership transitions, scaling, restructuring, process improvements, or shifts in strategy. Our change management services are designed to help you navigate these transitions smoothly while maintaining focus on your mission.
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Do you offer virtual, hybrid, or in-person consulting sessions?We offer all three! Depending on your location and needs, we my rely on virtual, hybrid or in-person sessions. Our virtual consulting services occur via video calls, phone calls, and email. This allows us to work with clients anywhere in the world, making it easy for you to get the support you need, no matter your location.
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What kind of ongoing support do you provide after a project is completed?We offer ongoing support in the form of coaching, follow-up services, and more to ensure that your organization continues to thrive after our initial engagement. Whether you need occasional check-ins or long-term strategic support, we’re here to help you achieve lasting success.
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What happens if I'm not satisfied with the results?We strive for excellence in everything we do and are committed to delivering high-quality services. If you’re not satisfied with our work, we’ll work with you to make adjustments and ensure your expectations are met. We believe in open communication throughout the process to avoid surprises and ensure you're happy with the final outcomes.
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Do you provide services for organizations outside of the United States?Yes, we work with organizations worldwide! Our virtual consulting capabilities allow us to support clients globally. If you're based outside the United States, we can discuss any specific considerations related to time zones, cultural differences, and local laws that may impact our work together.
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How do you ensure your recommendations align with my organization's values and mission?We are committed to understanding and supporting your mission-driven goals. We take the time to listen to your organization’s unique values, vision, and culture, and we tailor our recommendations to align with these principles. Our approach is collaborative, ensuring that our strategies and solutions are a true reflection of your mission.
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